1. Introduction
sayl ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at sayl.com (the "Service").
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you voluntarily provide it:
- Email Address: When you join our waitlist, we collect your email address to notify you about our product launch and updates.
2.2 Analytics Information
We use Vercel Analytics to understand how visitors interact with our website. This service collects:
- Page views and navigation patterns
- Device and browser information
- Geographic location (country/region level only)
- Referral sources
This data is anonymised and does not identify individual users.
3. Cookies
We do not use cookies. Our website operates without setting any cookies on your device.
4. How We Use Your Information
We use the information we collect for the following purposes:
- Waitlist Management: To notify you when sayl becomes available and send product updates
- Website Improvement: To analyse website performance and user experience through anonymised analytics
- Communication: To respond to your enquiries and provide customer support
5. Data Storage and Security
Your email address is securely stored using Supabase, a trusted database service provider. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- Service Providers: We may share information with trusted service providers (such as Supabase and Vercel) who assist us in operating our website
- Legal Requirements: When required by law or to protect our rights and safety
7. Your Rights
Under UK data protection law, you have the following rights:
- Access: Request a copy of the personal information we hold about you
- Rectification: Request correction of inaccurate personal information
- Erasure: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Withdrawal: Withdraw consent for processing at any time
To exercise these rights, please contact us at privacy@sayl.com.
8. Data Retention
We retain your email address until you request its deletion or withdraw from our waitlist. Analytics data is retained according to Vercel's data retention policies.
9. International Transfers
Your data may be processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your information in accordance with UK data protection standards.
10. Children's Privacy
Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@sayl.com
- Website: sayl.com